Refund policy
At Xevvon, customer satisfaction is our priority. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
ELIGIBILITY FOR RETURNS
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To be eligible for a return, your item must be unused and in the same condition that you received it.
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It must also be in the original packaging.
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To complete your return, we require a receipt or proof of purchase.
REFUNDS Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
RETURN SHIPPING To return your product, you should mail your product to: Großer Grasbrook 19, 20457 Hamburg, Germany. You will be responsible for paying for your own shipping costs for returning your item.
